I write 'service' in capital letters. So here's a list of Frequently Asked Questions that helps you get the best out of your fonts.
What custom type options do you offer?
What font formats are available?
Where can I purchase your fonts?
Do you have printed specimens you could send me?
Can I become a BetaTester?
Why do the available OpenType features not work?
What is kerning?
What is hinting?
Help me help you
Do you have a FAQ or topic that you don't find here? Just drop me a line and I'll fill in the blanks for you.